Ohio IT Services for Small Businesses to Boost Efficiency and Security

I chose TTechT because you are a local company. You want to be successful, you want to do things right. Going with TTechT has proven to be a great choose for us. Location is a bonus; you are close when I need assistance. The price was not a big consideration; you get what you pay for. Being a small company, I can't afford to hire an IT person. Hiring your company was the most economical option. I trust your company because I know the people working there. I understand that their end goal is for our company to succeed and they have the work ethic to help us succeed. I never had someone do security for our computers. I like the peace of mind that your company is looking after the backups, security, and the network health for our company.

I was intrigued by the newsletter that Lisa Urwin mailed out regularly so, when I decided that when we had a problem it was costing me too much time, money, and frustration, they were one of the two companies I called. I could not afford the time to have someone take a few days to fix my computer. I don't know how to set up wireless hardware. It seemed every time I bought a new item it took me at least a day to tie it into what I had.

I felt that we were too small to afford to enroll in this type of service, but I am also smart enough to foresee that if I can't handle installing hardware or even software without a headache, I would have a mess on my hands if we had a catastrophic hack. I bit the bullet and enrolled and am so happy to say the peace of mind has lifted a burden.

I have since talked to other small business owners that I have admired in the area and am surprised at how many of them do not have the protection I have. Since enrolling in the SMaRT service, I can say I have not had any troubles that have delayed my ability to work. I am very happy to know that for less than we pay for any other utility each month, I am covered.

In Lisa's newsletters she wrote of the issues that may not have affected me yet but definitely could. They were issues that I would have never expected could happen and I needed to know the risk of the potential problems. I could definitely see that when we took our accounting system to the cloud, we would be even more vulnerable.

We really don't have a plan as to how we will grow or expand but I am not worried that we will have a problem adding new hardware and software or that our information won't be safe. I don't have to spend time researching each new feature on the virus protection plans or worry that I chose the wrong one. I don't understand most of the jargon anyway. I feel confident letting TTT chose and protect me. They have the plan!

Having a reliable, secure, "always on" network is important to our business because, we depend upon the reliable network to communicate with customers, vendors and employees, process customer orders and credit card payments and share data within the office.

Before switching to Lisa's services, we were spending too much time and money trying to troubleshoot and repair network issues ourselves.

We have the benefit of assurance that if our network goes down for whatever reason we can contact TTechT Support and have a technician available within a reasonable time frame.

This allows the employees to stay focused on their job responsibilities and greatly reduce inefficiencies due to the network being down. We can contact TTechT Support with one click from any workstation to create a ticket. This takes a screenshot of the issue we are having and provides the necessary information to the technician.

We definitely recommend Tomorrow's Technology Today because a successful business cannot afford to be down and have employees unable to assist customers in a timely fashion. In addition, TTechT provides data backup, manages software updates and provides spam control so we don't have to worry about managing those time-consuming issues.